Returns & Exchanges
At Hairpin, we want you to love your furniture as much as we do, which is why we offer a 30-day satisfaction guarantee on all our home goods. If your piece isn't the perfect fit for your space, we'll help you find a solution or provide a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully disassemble the legs or hardware and place the item back in its original packaging to ensure it stays protected during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your box before dropping it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned furniture, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing